Fundamental in Coaching and Mentoring
Successful learning outcome
This learner will have a basic understanding of some techniques and skills for coaching and mentoring.
Course content
- Understanding what is mean by ‘coaching’, ‘mentoring’ and ‘counselling’.
- Characteristics of a ‘coach’ and ‘mentor’
- Confidentiality
- Understanding SMART goals
- Overview of the GROW model
- Introduction to questioning
- Listening skills
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